74| Desert Palms in St George Nearby Gunlock Reservoir

Stayed in #79 the previous Thanksgiving and loved that unit. This unit, was basically the same size and layout. The amenities were excellent as well as the location. I had to make many calls to Housekeeping, though, for various issues: 1) Problem with HVAC, which housekeeping was able to fix from their end, without coming to the unit; 2) Two of the three skillets were disgustingly dirty, with some kind of permanently baked on crud, which I called Housekeeping about, but was told there was nothing they could do about it. Disappointing since the point of these units is that you should be able to prepare meals; and 3) The dishwasher soap dispenser was broken and held together with scotch tape! Not effective. After a few days, the dishwasher broke down completely, and was not able to be fixed prior to our departure. I was told I would be given a credit, but didn't hear back on that. I called and was told they were checking on it, but I still have not received any communication or the promised credit. Also, when we stayed at #79 last year, we had access to a large walk-in closet in the Master Bedroom on the first floor, but at this unit, it was locked - I could have used that space!

We had a great time here! The place was very nice and had everything we needed. The kids had a lot of fun at both of the pools!

Manager's Response

Nice place but, better upkeep is needed! Paying $325 a night I was expecting a clean oven, empty trash bin that wasn't overflowing and smelling up the garage, the bins on the fridge doors couldn't be used because they need to be replaced, and the carpets need to be restretched in all the rooms, they are a trip hazard!

Manager's Response

We had everything we needed! It was very clean, spacious and comfortable for our needs. We enjoy Paradise Village and visit this resort each year.

Manager's Response

Very clean and organised. Great place for hiking and biking.

Manager's Response

We stayed with my family of 5, and my sister and her husband. Open concept was perfect for gathering. Each couple had our own room. Bathrooms in each room plus half bath for main area is awesome!! Kids bunkbed room was perfect - We even had enough room for when a couple extra cousins wanted to come sleepover at our place.
We loved walking to the heated pool and hot tub daily. The workout room at the pool club-house was small but enough.

Manager's Response

great,i loved it

Manager's Response

Our vacation rental was great. The house was clean and had plenty of space with all the amenities needed. It’s close to a grocery store. The swim areas were so fun and fantastic for the kids.