84| Sun Haven in St George with Patio Sun Deck

We had a great time and the rooms worked out great for our group.

Manager's Response

We really like Paradise Village. We were very disappointed that the door code did not work upon our arrival and it took over 2 hours for the on-call tech to help us. Our plans for Thursday evening did not happen due to this inconvenience.

The home is not a bad place by any means - the experience getting to here was the problem. The key code did not work. Multiple calls, multiple codes to finally get in. 20 mins later we get in. Upon walking in, the entire place was dirty and not cleaned. 20 mins later we get the regional rep who moved up to another unit, but could only do it for one night. So we had to pack up all our stuff, twice, food, etc. With 3 family and a lot of kids this was a major pain. Honestly made me think twice about booking direct with Utah's best. I did it to avoid any VRBO fee, but VRBO would have done more to take care of us with the inconvenience. If I come back, I will book via VRBO or AirBNB.

The condo was large with plenty of room for our family of 5 to spread out. The kids loved the pingpong table in the garage and the air hockey table in the family room. The house was stocked with everything we needed. All tvs were smart tvs so we could log into our streaming services. The pillows were not comfortable and should be replaced.

Manager's Response

The house was very clean, the air hockey table was so fun, and everything in it was as described. This is the 6th different house we have stayed at in Paradise Village. These houses are always great, but this one was not decorated cutely, had outdated couches, very uncomfortable kitchen chairs, only had giant spoons (no small spoons or kid spoons), no ziplock bags, and no spices or anything like that. The worst part was the beds--extremely uncomfortable and bouncy, and the bunk beds were so squeaky that my kids couldn't sleep on them because they were woken up. I wouldn't stay in this particular house again unless they updated their mattresses and sheets and fixed the bunk beds.

Manager's Response

We've stayed here a few times - always a great place.

To celebrate my wife's 70th birthday, we congregated over Labor Day weekend for a surprise party. We had 18 family members present and we fit just fine. The accommodations were perfect. Everyone loved the water park.

Stayed in this area before and this house was one of the best. Loved having the extra powder rooms so people didn’t have to go into bedrooms. The pools are always a fan favorite. Kitchen was nice and equipped with lots of pans/appliances. However know that there was no tin foil, plastic wrap, or baggies. Also no spices or non-stick sprays for cooking and leftovers. For the most part the place was clean. My one caveat was that the floors had obviously been barely swept. Feet would turn brown by waking on in bare feet. So we stayed in shoes all the time. Seems a shame that they could run a mop over the floors between guests. Otherwise a great place to stay.

Stayed in this area before and this house was one of the best. Loved having the extra powder rooms so people didn’t have to go into bedrooms. The pools are always a fan favorite. Kitchen was nice and equipped with lots of pans/appliances. However know that there was no tin foil, plastic wrap, or baggies. Also no spices or non-stick sprays for cooking and leftovers. For the most part the place was clean. My one caveat was that the floors had obviously been barely swept. Feet would turn brown by waking on in bare feet. So we stayed in shoes all the time. Seems a shame that they could run a mop over the floors between guests. Otherwise a great place to stay.

We have stayed at Paradise Village 6 times with extended family. Homes are always in great shape...clean and well stocked. Thank You

Property was very nice and updated. We had a really nice stay. The cleaning service could do a better job with cleaning. Vacuum full and washcloth stuck in disposal. Overall however it was worth the stay for sure.

This home had a great layout for 10 people and the park is practically behind it for Pickleball, etc. We love Paradise Village for the pools, scenery and location to Tuacahn. The house was not the cleanest. The dining room chairs are all stained and should be replaced. The outdoor furniture looks like it hadn’t been wiped down or cushions cleaned in weeks. There were still leftover snacks from the prior guests on the top deck. Drawers and shelves had visible dirt on them. There is no cable or satellite TV in the main family room, as advertised. We had things planned around televised college games and there was no way to watch. Maintenance came and said lots of owners are canceling the television service, but not letting the guests know. There were no grill utensils. We started hamburgers, then realized we had nothing to turn them with! No hot pads, either. There was one small blanket that was supposed to be for the futon. No other bedding or pillows were found. You will definitely need to bring blankets. There is a lot of grout missing in the bathrooms and the upstairs king mattress smelled of urine! We will stay in Paradise Village again, but definitely not the home. We stayed in 4 other homes here and this one did not meet the expected standards.

The home was absolutely perfect. We had plenty of space for our 4 kids and 3 grandchildren. The house had everything we needed and was clean and welcoming. The location was great and central to everything we wanted to to. We all loved the pools and spent many hours there.

Property description was accurate and directions to it were very simple to follow. Overall it was a great place to stay. The only complaint is that it was cleaned very well. There were crumbs on both couches, the kitchen and dining area floor did not appear to be swept as there was food, crumbs and even a smashed grape on the floor. Dining table had not been wiped clean, dried milk and/or yogurt was left on the glass top. I would stay here again, but cleanliness was an issue.

Property description was accurate and directions to it were very simple to follow. Overall it was a great place to stay. The only complaint is that it was cleaned very well. There were crumbs on both couches, the kitchen and dining area floor did not appear to be swept as there was food, crumbs and even a smashed grape on the floor. Dining table had not been wiped clean, dried milk and/or yogurt was left on the glass top. I would stay here again, but cleanliness was an issue.

We had a great experience at this house. It was clean, fully stocked with everything we needed, and every room had a smart TV plus two family room TVs for entertainment. Our kids loved the XBOX and Air Hockey table. It was great to have private bathrooms in each of the 4 bedrooms and two half baths! The kids really enjoyed the two swimming pool locations including the lazy river!

Very Spacious for our family Christmas. Came from Illinois & Texas to visit family here. Grandkids loved the upstairs recreation area. Nice size kitchen & dining area. Need more kitchen towels, spices. Would like to come back when it’s warmer to use the swimming areas.

Manager's Response

Very Spacious for our family Christmas. Came from Illinois & Texas to visit family here. Grandkids loved the upstairs recreation area. Nice size kitchen & dining area. Need more kitchen towels, spices. Would like to come back when it’s warmer to use the swimming areas.

Manager's Response

e had a wonderful trip with our kids and grandkids. The home was clean and beautiful, there were plenty of activities in the home and the complex. Great amenities!

e had a wonderful trip with our kids and grandkids. The home was clean and beautiful, there were plenty of activities in the home and the complex. Great amenities!

e had a wonderful trip with our kids and grandkids. The home was clean and beautiful, there were plenty of activities in the home and the complex. Great amenities!