98| Grand Resort in St George with Private Pool and Rec Court

The house was great. Problem was with the management. We stayed in the house for a week In July and the downstairs AC unit was not working. It got up to 81 degrees inside . Management was notified numerous times yet the problem was not fixed for 4 days. They could have at least provided portable AC units. We were also told that a bathroom door would be fixed so people could use the bathroom. That was never fixed either. Felt our concerns were ignored.

Manager's Response

We had a great time in the home. It was spacious and fit all our needs. Everyone we worked with was really helpful, especially at this time when we weren't sure we could still have our family meet. The property is really amazing, and the location is perfect--close to pools, parks, hikes, and a grocery store. We'd love to stay again.

Manager's Response

We couldn’t have found a better location for our family reunion this year. There was plenty of space for everyone. There was plenty of activities to keep a wide variety of age groups occupied. We will definitely consider staying here again!

Manager's Response

The home was clean, well put together, and amazing for our group of 43 people.
We maxed out the number of guests allowed but it didn’t feel crowded at all. The amenities at the house made us want to stay instead of go out and enjoy all that St. George has to offer. We are already planning on returning next year. I highly recommend this rental for any large group.

Manager's Response

Enjoyed our time in this spacious home.

Manager's Response

This house is a GREAT house and we enjoyed our stay. It had everything we needed/wanted and more...BUT, That being said there were a few problems. You are suppose to get a code at 4 PM so you can get into the house. That code was never texted or emailed to me and we had a full car of groceries and no code to get in. We could not get a hold of the office for an hour and a half!! It was so frustrating! I know it was during covid but there is NO excuse when you have people checking in and are not able to get in touch with the office! This was issue trying to reach the office before and during our stay. They did give us extra time on our check out. Once we got into the house the first thing we noticed was a couple of obviously broken chairs by the pool and the pool was cloudy. We wondered why housing keeping would not have noticed that!! They finally sent the pool guys over to treat the pool and removed the broken lunge chairs (they just threw them by the pool equipment...really!) They advertised bikes at the property and NONE of the bikes or scooters were in working order. They just told us that the owners were aware of it. OK, fine but either removed the broken stuff or don't advertise it. I hate to write anything negative because the house was decorated beautifully and there was so much to do. We loved the house and played endless hours of pickeball but the things mentioned above got to be a bit irritating! Hopefully they have worked a few of these things out! It is a 5 plus star property but I have to give it 4 stars because of all the issues.

Great rental. This place has everything you would ever need to enjoy a vacation. The Wifi is slow, but other then that everything else was top notch.

Manager's Response

We contacted maintenance to come fix the hot tub multiple times but no one ever reached back out. This was disappointing as the hot tub never heated past 98 and was a main feature we were looking for. Please have maintenance staff on call and respond quickly to requests. Still no word from them

Manager's Response

Our experience as a high school baseball team staying in 98 Grand Resort was exceptional. Our team was able to spend quality time together in a luxurious setting!

Manager's Response

UBVR made this easy from start to finish and on a Crowded st George weekend this property gave us all the room we needed to no be overcrowded. What an awesome home. Highly recommend to any large family or group.

Manager's Response

Great rental home - very clean, plenty of space. Loved the location - easy and quick to get to St. George, but far enough out to have great views, quiet, etc.

Will definitely rent this home again the next time our family is in the St. George area.

Manager's Response

Beware of the rental company! They will rip you off after you check out. First of all there is no information that the property doesn't have basic things like shampoo and conditioner.
The property was clean but they forgot to remove used condom under master bedroom (my daughter was playing with little car toy that went under the bed and that's how I found out). I booked the trip during new year and on that day the neighbor had loads of illegal firework that after exploding left the entire neighborhood in a mess. They charge $300 for cleaning fee plus $600 for housekeeping on top of that they charged me $750 because there was confetti left in the house and we moved the dining table to fit our family of 19 guests. After emailing the property management and complaining about the extra charges I got no resolution. My family were mainly old people over 70. I also purchased extra protection that would cover accident damages because we had few kids.

We enjoyed our stay in this home as a family over the Christmas holiday. We had a large group and there was plenty of space. Very clean! Excellent location. Fun was had by all.

Manager's Response

We usually find a place to stay either at Thanksgiving time or towards Christmas because we just simply need more space for all of us. This house had lots of beds and bathrooms which was so nice. The pool was a huge success. We swam everyday and we stayed in December. Really enjoyed the firepit as well. Convenient location right next to all the stores you need. Close to Snow Canyon where we spent several hours. This house was "Just Right" for our family needs.

Manager's Response

The house was perfect for our large extended family. Each family had private space , their own bathrooms. More things to do than we had time for, in fact we didn’t need to leave the house at all. The kids (and adults) cried when our vacation was over.

Manager's Response

The whole family, 37 people, were thrilled with this home and all of it’s amenities! It was clean and organized and it was also very well decorated. It gave all of us a little privacy but when we were together, there was plenty of room to be comfortable! The area Is gorgeous. We would love to come back to this same home in a couple of years!

Manager's Response

Fabulous

Manager's Response

The home was very clean and well stocked. We do need hangers in the closets, i stayed in the master and there werent any hangers, we also need a couple towel hooks outside the master shower. We should get a platter plate or something for steaks and bbq as well. The pool was awesome and hot tub too. It had a pretty strong chlorine smell first night. I think we should probably have 6 chairs or so around the firepit. The benches by pickleball and seating was nice but one bench is already sagging and the net to pickleball is sagging a bit as well. Loved the rackets, bball and all equipment was good! We had an absolute blast! Oh the toilet paper holders in master and a few other bedrooms need to be rehung. One of the pictures fell in bunk room (not big bunk) and damaged a piece of baseboard that needs fixing. Is there theater instructions?
Theres always something with a house this size but honestly, we had an absolute blast and couldnt have been any happier or had more fun!!
We turned the bbq so its not against the stucco and wont char it anymore. We need laminated sign and maybe a picture to prevent that.

Manager's Response

We rented the house for a college friends get together and it was perfect. The house seems brand new, and it has every amenity you can think of -pickleball court, pool, hot tub, fire pit, BBQ, in-home theatre. It is convenient to a supermarket and some restaurants and only an hour from the Zion National Park entrance. Utahs Best Vacation Rentals was also great - clear communication and a super easy process for getting in and closing up the house.

It was a very special time for me and my family. we had a really great time . The house was more that expected truly beautiful. and all the ameneties were very nice. the Kitchen was great and had everything we needed.
It was wonderful cant say enough good things about our whoel trip. Thank you!!!

As I have stated twice before, the home exceeded our expectations