98| Grand Resort in St George with Private Pool and Rec Court

When booking a rental home nowadays you pay attention to certain things. This listing had all the right amenities but that couldn't have been further from the truth. Upon arrival the home appeared to be clean and ready for our stay. Within a few hours it was more than obvious we were in for a real surprise. First the hot tub and pool didn't even work out of the gates. Upon inspecting the pool equipment, every single piece of equipment for the pool/spa had a service light on. When the jets for the hot tub were turned on the pipes for the pool would leak/squirt water out. I won't even begin to describe how terrible the slide or hot tub cover were. Did anyone actually check the pool before we checked in? No. Did anyone service it recently? No. Why we had to solve this in the middle of our only family vacation? I'm still trying to get answers. Needless to say booking this house with a private pool and spa WAS THE REASON to book this house. Without that, the extra $$$ for the booking quickly became absurd. Every single room had a bug or dead bug in it. Gross! The HVAC system was so locked down it was useless. When it was too hot, there was no way to cool down. When it was too cold, there was no way to heat up. Are you ready to book your next trip yet? None of the TV's worked right. One TV was stuck on sports channel. Conveniently this TV was next to the kids room. Can you imagine how excited they were to watch the sports channel before bed? The list goes on and I'm running out of characters.

I've made several attempts to contact management. All have been ignored. My next phone call is to my credit card company to open a dispute.

It was a great time for all. But you could have made it better for me by adding a few grab bars in the bathrooms. Since I am 83 I really needed the extra help My daughter in law could have also used them. Please consider your older guest and make accomadation for them5

Manager's Response

We booked Paradise Village #98 in St. George, Utah.
LOCATION: 8 minutes from the Tuachan theatre. Utah's Best offers discounted tickets. Santa Clara has an amazing outdoor produce market, a couple of lovely places to eat and a home decor boutique for those who arrive before check-in . Historic St. George is only 10 min away if that.
THE HOUSE: Awesome house for a large group. I loved the main floor as it had room for everyone to gather. Whether you were in the living room, at the large kitchen table, sitting at the counter or in the comfy sitting next to the kitchen,, it felt like you were with the group. It also had plenty of space to be separate if desired. It was super clean, nicely decorated and lovely.
SUPPLIES:: This house had a small array of spices and Pam spray. The kitchen was well stocked with most anything you would need. It didn't have much if anything in the way of serving bowls or platters. In the garage we found bikes, balls, high chair, wagons.
POOL: The pool and hot tub have a locking gate around it. The pool has a automatic cover so it can be closed when not supervised. They supplied pool noodles, and infant float and a puddle jumper for a toddler. One end of the pool is shallow with gradual depth to the deeper end. It would be nice if they added a few floats for adults. The water park is about 8 houses down the road.
FIRE PIT: There was tons of outdoor seating so everyone could gather around.
SERVICE:: Utahs Best Vacation the best. A real person answered every time I called. When there, they quickly responded to any questions or needs. They offer a more personalized service.
VALUE: I would want to rent this house again and book with Utah's Best for our family gatherings.. Most of the large houses in paradise village or anywhere that I searched were much more expensive than two years previous. I hope it was a result of the pandemic and few bookings the year before as perhaps the prices will come b

43 people loved the entire vacation. House has pretty much all you need but the food :)

I would highly recommend this home. We loved the home and all of the amenities. It was very clean and well maintained. The staff was helpful and responsive. We had 31 family members there for our family reunion and we had plenty of room. We loved the bedrooms with individual bathrooms, the cousin rooms with bunk beds, the in-home theater, pickle ball court, pool and slide, double refrigerators, double clothes washers and dryers, etc etc. And the community pools with the lazy river and community pools and hot tubs were great too. The overflow parking next door was convenient. Plenty of great activities to do in St George. We loved going to a Tuacahn show. There were only a few hiccups... The cable TV was unhooked for the first 3 days and the pool security cover was broken as well. But both of those items were fixed before the end of our week. Also, the hot tub never would heat up despite calls to have it fixed. Overall, our entire family loved the experience and want to go back!

House was amazing! Had everything we needed. Kids loved the water slide and sports court! Beds were very comfortable. The water park is super close and really nice. We loved sitting around the fire in the evenings. We would definitely stay here again or recommend to a friend.

Manager's Response

Fabulous location & accommodations!!! Private space for everyone & so much to see and do! Remotes needed batteries, had to fix the theater room equipment, & carpets/furniture could use a cleaning, but it was perfect for a large family! Heated pool was fantastic!

Manager's Response

It was almost perfect. The layout of the house worked very well for our large family and the amenities were lots of fun. Grateful for providing the essentials, trash bags, dish soap, paper towels etc. I think everyone had a wonderful time.

Manager's Response

We stayed for five nights at this Condo and had a great time. The facilities were wonderful and the pool and outdoor activities kept our grandchildren happy and busy. Our only complaint was that there were no toys or games for the younger kids. So if you go there you might need to bring some.

Manager's Response

What a perfect spot for our large family to gather! The home was clean & beautiful. There was plenty of room to spread out on the inside and also gathering places outside around the fireplace or pool. Both young and old alike enjoyed the included pickle ball court. It was a a great way to involve and engage even the teenagers! The water park nearby was an added bonus even though the kids loved the pool and slide on site.
The only downside was that more kitchen items were needed. With 2 refrigerators, 2 dishwashers, and 2 ovens, cooking for a large crowd is expected... but there was no big stock pot or pan and not enough BIG serving bowls, a couple more paring knives,serving utensils and cutting boards would have also been helpful. The net on the ping pong table was broken, but was fixable with a little tape & ingenuity.
Beyond those few items missing...the place was awesome! We would definitely plan to use it again. The gentleman who was finishing up in preparing the house when we arrived and then we met again as we were leaving, was so happy, kind, friendly and helpful that it made our stay even more enjoyable. Thanks for a fabulous weekend!

Manager's Response

This house is huge and housed our family perfectly. We loved how many entertainment options there were. Some of the adult bikes didn’t work or were broken so that was kind of a bummer. There were also no golf clubs to play on the putting green. But the pool and spa were such a hit!

Manager's Response

We’ve stayed at unit 98 a couple times, one time with family, and then just recently with an entire baseball program with 40 people. There was plenty of room, plenty to do to keep all the guys busy, and plenty of room to sleep. If you were looking for a spacious, luxurious home with tons to do and tons of Space, then this is your spot.

Manager's Response

What a great home to stay in with a large group of people! The home was clean and ready for our week in St. George. The facilities were phenomenal! We had our own private pool which was perfect for all ages to enjoy, and the hot tub was used daily during our stay. The sport court was also used many hours each day for pickleball and we loved having our own private court right there.
There are public pickleball courts just a short walk across a parking area, but they were often full, so having our own court allowed us to play on our schedule rather than waiting for the public courts to free up. The neighborhood pool was just a few houses down the street so the lazy river and additional slides were convenient when the younger ones wanted to try those. But most of our pool time was in our own private pool.
The kitchen was great and had all that we needed and we had approximately 35 people staying at the house.
The Theater room was great for watching a few movies and having family gatherings.
The location was perfect - as I mentioned it was close to a park, close to the community pool, but it was also an easy drive to so many wonderful hikes, biking trails, golfing, and other activities that everyone was able to do things they enjoyed.
It was a roomy, comfortable home that allowed our large group to strengthen relationships, yet provided space for everyone. We were so pleased with this home, we highly recommend it!

Manager's Response

The rental was better than we could have asked for. Everyone had their own space and the common areas were big enough and comfortable for all of us.

Manager's Response

The home was clean. It was perfectly designed to accommodate our large group. All bedrooms had their own bathrooms. We loved having our own pool and pickleball court and fire pit and 4 car garage. The home is located one block from the big neighborhood pool. The grocery store is nearby. The airport is far. The staff is excellent. It was very expensive but we will do it again someday.

Manager's Response

We had a wonderful time

Manager's Response

We had our 7 children and their families come and join us at this property. About 30 all together. The grand kids were in the pool non-stop for 2 days. The large kitchen and dinning area made meals together possible. And we were not too far away from resturaunts to pickup and bring home. (Covid made dining out a challenge) Everyone was so pleased with the get away and we made alot of wonderful memories together. Thanks you so much. Worth every penny!

Manager's Response

The house was great. Problem was with the management. We stayed in the house for a week In July and the downstairs AC unit was not working. It got up to 81 degrees inside . Management was notified numerous times yet the problem was not fixed for 4 days. They could have at least provided portable AC units. We were also told that a bathroom door would be fixed so people could use the bathroom. That was never fixed either. Felt our concerns were ignored.

Manager's Response

We had a great time in the home. It was spacious and fit all our needs. Everyone we worked with was really helpful, especially at this time when we weren't sure we could still have our family meet. The property is really amazing, and the location is perfect--close to pools, parks, hikes, and a grocery store. We'd love to stay again.

Manager's Response

We couldn’t have found a better location for our family reunion this year. There was plenty of space for everyone. There was plenty of activities to keep a wide variety of age groups occupied. We will definitely consider staying here again!

Manager's Response

The home was clean, well put together, and amazing for our group of 43 people.
We maxed out the number of guests allowed but it didn’t feel crowded at all. The amenities at the house made us want to stay instead of go out and enjoy all that St. George has to offer. We are already planning on returning next year. I highly recommend this rental for any large group.

Manager's Response

Enjoyed our time in this spacious home.

Manager's Response

This house is a GREAT house and we enjoyed our stay. It had everything we needed/wanted and more...BUT, That being said there were a few problems. You are suppose to get a code at 4 PM so you can get into the house. That code was never texted or emailed to me and we had a full car of groceries and no code to get in. We could not get a hold of the office for an hour and a half!! It was so frustrating! I know it was during covid but there is NO excuse when you have people checking in and are not able to get in touch with the office! This was issue trying to reach the office before and during our stay. They did give us extra time on our check out. Once we got into the house the first thing we noticed was a couple of obviously broken chairs by the pool and the pool was cloudy. We wondered why housing keeping would not have noticed that!! They finally sent the pool guys over to treat the pool and removed the broken lunge chairs (they just threw them by the pool equipment...really!) They advertised bikes at the property and NONE of the bikes or scooters were in working order. They just told us that the owners were aware of it. OK, fine but either removed the broken stuff or don't advertise it. I hate to write anything negative because the house was decorated beautifully and there was so much to do. We loved the house and played endless hours of pickeball but the things mentioned above got to be a bit irritating! Hopefully they have worked a few of these things out! It is a 5 plus star property but I have to give it 4 stars because of all the issues.

Great rental. This place has everything you would ever need to enjoy a vacation. The Wifi is slow, but other then that everything else was top notch.

Manager's Response

We contacted maintenance to come fix the hot tub multiple times but no one ever reached back out. This was disappointing as the hot tub never heated past 98 and was a main feature we were looking for. Please have maintenance staff on call and respond quickly to requests. Still no word from them

Manager's Response

We contacted maintenance to come fix the hot tub multiple times but no one ever reached back out. This was disappointing as the hot tub never heated past 98 and was a main feature we were looking for. Please have maintenance staff on call and respond quickly to requests. Still no word from them

Manager's Response

Our experience as a high school baseball team staying in 98 Grand Resort was exceptional. Our team was able to spend quality time together in a luxurious setting!

Manager's Response

UBVR made this easy from start to finish and on a Crowded st George weekend this property gave us all the room we needed to no be overcrowded. What an awesome home. Highly recommend to any large family or group.

Manager's Response

Great rental home - very clean, plenty of space. Loved the location - easy and quick to get to St. George, but far enough out to have great views, quiet, etc.

Will definitely rent this home again the next time our family is in the St. George area.

Manager's Response

Beware of the rental company! They will rip you off after you check out. First of all there is no information that the property doesn't have basic things like shampoo and conditioner.
The property was clean but they forgot to remove used condom under master bedroom (my daughter was playing with little car toy that went under the bed and that's how I found out). I booked the trip during new year and on that day the neighbor had loads of illegal firework that after exploding left the entire neighborhood in a mess. They charge $300 for cleaning fee plus $600 for housekeeping on top of that they charged me $750 because there was confetti left in the house and we moved the dining table to fit our family of 19 guests. After emailing the property management and complaining about the extra charges I got no resolution. My family were mainly old people over 70. I also purchased extra protection that would cover accident damages because we had few kids.

We enjoyed our stay in this home as a family over the Christmas holiday. We had a large group and there was plenty of space. Very clean! Excellent location. Fun was had by all.

Manager's Response

We usually find a place to stay either at Thanksgiving time or towards Christmas because we just simply need more space for all of us. This house had lots of beds and bathrooms which was so nice. The pool was a huge success. We swam everyday and we stayed in December. Really enjoyed the firepit as well. Convenient location right next to all the stores you need. Close to Snow Canyon where we spent several hours. This house was "Just Right" for our family needs.

Manager's Response

The house was perfect for our large extended family. Each family had private space , their own bathrooms. More things to do than we had time for, in fact we didn’t need to leave the house at all. The kids (and adults) cried when our vacation was over.

Manager's Response

The whole family, 37 people, were thrilled with this home and all of it’s amenities! It was clean and organized and it was also very well decorated. It gave all of us a little privacy but when we were together, there was plenty of room to be comfortable! The area Is gorgeous. We would love to come back to this same home in a couple of years!

Manager's Response

Fabulous

Manager's Response

The home was very clean and well stocked. We do need hangers in the closets, i stayed in the master and there werent any hangers, we also need a couple towel hooks outside the master shower. We should get a platter plate or something for steaks and bbq as well. The pool was awesome and hot tub too. It had a pretty strong chlorine smell first night. I think we should probably have 6 chairs or so around the firepit. The benches by pickleball and seating was nice but one bench is already sagging and the net to pickleball is sagging a bit as well. Loved the rackets, bball and all equipment was good! We had an absolute blast! Oh the toilet paper holders in master and a few other bedrooms need to be rehung. One of the pictures fell in bunk room (not big bunk) and damaged a piece of baseboard that needs fixing. Is there theater instructions?
Theres always something with a house this size but honestly, we had an absolute blast and couldnt have been any happier or had more fun!!
We turned the bbq so its not against the stucco and wont char it anymore. We need laminated sign and maybe a picture to prevent that.

Manager's Response

We rented the house for a college friends get together and it was perfect. The house seems brand new, and it has every amenity you can think of -pickleball court, pool, hot tub, fire pit, BBQ, in-home theatre. It is convenient to a supermarket and some restaurants and only an hour from the Zion National Park entrance. Utahs Best Vacation Rentals was also great - clear communication and a super easy process for getting in and closing up the house.

It was a very special time for me and my family. we had a really great time . The house was more that expected truly beautiful. and all the ameneties were very nice. the Kitchen was great and had everything we needed.
It was wonderful cant say enough good things about our whoel trip. Thank you!!!

It was a very special time for me and my family. we had a really great time . The house was more that expected truly beautiful. and all the ameneties were very nice. the Kitchen was great and had everything we needed.
It was wonderful cant say enough good things about our whoel trip. Thank you!!!

As I have stated twice before, the home exceeded our expectations